Hutch announced the launch of its latest offer “Talk Free with Hutch” where, effectively after the first five outgoing calls, the subscriber can call any Hutch number free of charge throughout the day. To prevent abuse and ensure network quality, Hutch’s fair user policy limits free usage to 60 minutes per day. Activation is very simple, just SMS T5 to 5511.
This benefit is offered absolutely free to the subscriber where even the request SMS is toll free. Hutch also slashed its outgoing call rates by 50% to other networks with the introduction of the H250 tariff plan where by Hutch outgoing to any network is Rs. 2.50 flat
In order to provide convenience and continuous connectivity to its subscribers Hutch now connects incoming calls to subscribers who even have a zero balance in their accounts. This cost effective gesture has attracted a very positive and encouraging response from its subscriber base.
Chief Executive Officer of Hutch Shankar Balisaid, “We wish to reiterate that the customer is always at the forefront of our business. We will continue to drive affordability and make our services accessible to all Sri Lankans across the country”.
He added that all these offers have been designed to empower subscribers. “They can now choose what is best for them and derive maximum value for their money. Subscribers have loved our ‘Oyai Mamai’ which allows them to call one number at only 90 cents and ‘Value Recharge’ which gives 60 night shift minutes free on every reload of Rs.100”.
Bali further commented that the company will continue to introduce innovative offers for the benefit of its subscribers and give value deals so that they can enjoy world class customer service. He also outlined plans to unveil a chain of customer service outlets across the country to address customer issues internally.